Strategy that creates clarity — and leads to action

Most organisations don’t struggle because they lack ideas.
They struggle because it’s hard to decide what matters most.

Strategy is about making those decisions with confidence — so that time, energy and money are spent in the right places.

We help organisations clarify direction, align around priorities, and make thoughtful use of tools (including AI) where they genuinely add value.

When strategy helps most

Organisations often come to us when:

  • They’re growing, changing, or under pressure to adapt
  • Their messaging has become unclear or inconsistent
  • There’s uncertainty about where to focus next
  • They feel they should be using AI, but don’t know where it fits
  • Design or marketing work has started to feel reactive

If any of this sounds familiar, reviewing your strategy is usually the right place to start.

How we approach strategy

Our approach is calm, practical and collaborative.

We focus on:

  • Understanding your organisation, audience and context
  • Clarifying priorities and decision-making criteria
  • Reducing complexity rather than adding to it
  • Turning thinking into clear, usable outputs

AI is considered as part of this process — not as a default solution, and never as a replacement for human judgement.

How we work together

Strategy & Direction Sprint (AI-aware)

Best for

Organisations facing change, growth, or uncertainty.

What it involves

A short, focused engagement designed to create clarity and momentum.

This typically includes:

  • Structured conversations to clarify goals and constraints
  • Audience and context exploration
  • Identification of strategic priorities
  • Considered assessment of where AI could help — and where it shouldn’t

What you’ll leave with

  • Clear strategic priorities
  • Agreed next steps
  • Explicit guidance on whether AI should play a role, and how

This work often becomes the foundation for future marketing, design or digital projects.

AI-Ready Marketing & Communications Strategy

Best for

Teams feeling overwhelmed by content demands or inconsistent messaging.

What it involves

  • Clarifying your audience and value proposition
  • Defining a clear messaging framework
  • Shaping channel and content priorities
  • Identifying AI-supported workflows that help with:
    • Research and insight gathering
    • Drafting and refinement
    • Content repurposing
    • Internal knowledge management

What you’ll leave with

  • A clear, focused marketing and communications plan
  • Defined AI use cases that support quality, not volume

Practical AI Integration
(Strategy → Implementation)

Best for

Organisations that want to move beyond discussion and start using AI with confidence.

What it involves

  • Identifying appropriate tools (working with existing platforms where possible)
  • Designing workflows that fit how your team already works
  • Creating simple guidelines and guardrails
  • Supporting initial setup, testing and adoption

Examples include:

  • AI-assisted content planning within existing CMS workflows
  • Internal “thinking partner” setups for leadership teams
  • Research and proposal support systems
  • Light automation of repetitive communications tasks

What you’ll leave with

  • AI that is used, trusted and understood
  • Teams that feel supported rather than threatened

Ongoing Strategic & AI Support (Retainer)

Best for

Organisations without in-house strategy or digital leadership.

What it involves

  • Monthly or quarterly strategic sessions
  • Review of priorities, messaging and progress
  • Ongoing assessment of how AI tools are being used
  • Refinement of workflows and guardrails as needs evolve

This provides continuity, clarity and calm strategic thinking over time.

Using AI — carefully and usefully

There is a lot of pressure to “do something with AI”.

We help organisations slow that conversation down.

Our role is to:

  • Ask whether AI is the right solution to the problem
  • Identify where it adds genuine value
  • Avoid unnecessary complexity or risk
  • Keep people, values and judgement at the centre

AI is never the starting point.
Clarity is.

What clients value most

Clients often tell us they value:

  • Clear thinking without jargon
  • Practical recommendations they can actually use
  • A partner who understands both strategy and delivery
  • Honest guidance about what not to do

Start with a conversation

If you’re unsure what to focus on next — or how AI fits into your organisation — an initial conversation is usually the best place to begin.

There’s no obligation.
Just a chance to explore what would make the biggest difference.

Our approach is calm, practical and collaborative.

We focus on:

  • Understanding your organisation, audience and context
  • Clarifying priorities and decision-making criteria
  • Reducing complexity rather than adding to it
  • Turning thinking into clear, usable outputs

AI is considered as part of this process — not as a default solution, and never as a replacement for human judgement.